1. Introduction
STM Leaders (website address: https://stmleaders.com) appreciates your business and trust. We are committed to protecting your privacy and providing transparency about how we handle your data. Please read this Privacy Policy and provide your consent to both documents to use our services.
2. Data Collected
Data Storage Location
STM Leaders operates servers that securely store your data, adhering to relevant data protection laws, including GDPR compliance. Our hosting provider follows strict security measures to ensure that your data is protected.
Registration Data
When you register on our website, we collect your username, email address, and any additional personal information added to your profile. You can view, edit, or delete your personal information at any time (except for your username). Website administrators also have access to this information for management purposes.
Purchase Data
To receive product support, you may be required to provide purchase information. This data will be stored along with your user profile to help us provide downloads, product support, and other customer services.
Support Data
If you submit support tickets through our website, we will collect and store the information you explicitly provide. This data is only used to offer you technical assistance and is not shared with third parties without your consent.
Comments
When you leave comments on our website, we collect the data shown in the comments form, along with your IP address and browser user agent string to help with spam detection.
Contact Form
Information submitted through the contact form is sent to our company email. These submissions are retained for customer service purposes and are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of site usage. No personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website, you can use the following link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage.
- Providing technical assistance.
- Sending updates to users about important changes or news.
- Preventing fraudulent transactions and ensuring the security of customer information.
- Customizing the website to enhance your experience.
- Ensuring the website’s overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third-Party Access to Your Data
We do not share your data with third parties in a way that reveals personal information (e.g., email, name). The only exception is for partners we need to share limited data with to provide our services.
These partners adhere to strict privacy regulations.
7. How Long We Retain Your Data
Data from support tickets or comments is retained until you request its removal. This data helps us recognize you and streamline our support services.
Personal information in your user profile is stored as long as your account is active. You can edit or delete your information at any time.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain.
You can also request that we erase your personal data, except for data required for administrative, legal, or security purposes. Erasing your data means we will no longer be able to offer product-related services to you.
GDPR Rights
We comply with the European General Data Protection Regulation (GDPR) for users in the European Union. For more information, visit the EU GDPR Information Portal.
10. Third Party Websites
STM Leaders may post links to third-party websites. These websites have their own privacy and security policies, which we do not control.
By clicking on third-party links, you agree to release us from any liability concerning the conduct of those websites.
11. Release of Your Data for Legal Purposes
STM Leaders may release your information in response to legal requests (e.g., from government agencies) or when we believe it is necessary for legal reasons, such as fraudulent activity. We may notify you of such disclosures, but we are not obligated to do so.
Any release of personal data for legal purposes will be done in compliance with the relevant laws.